Modified 23-DEC-2011 Type REFERENCE Status PUBLISHED
In this Document
Purpose
Scope
Oracle Hyperion Essbase and EAS Master List
EAS Server Issues
EAS Console Issues
SQL Load Issues
Essbase Issues
Web Browser Issues
Business Rules Issues
Planning Issues
Analytic Provider Services (APS) Server
How To Articles
Applies to:
Hyperion Essbase Administration Services - Version: 9.3.0.0.00 to 11.1.2.1.000 - Release: 9.3 to 11.1
Information in this document applies to any platform.
Added New Content on 11-Nov-2011
Purpose
The purpose of this document is to serve as a quick reference for Essbase and Essbase Administration Services (EAS).
Scope
This Master Note is intended to provide an index and references to the most frequently used My Oracle Support Notes with respect to Oracle Hyperion Essbase Administration Services environments. This Master Note is subdivided into categories to allow for easy access and reference to notes that are applicable to your area of interest. This includes the following categories:
EAS Server Issues
EAS Console Issues
SQL Load Issues
Essbase Issues
Web Browser Issues
Business Rule Issues
Planning Issues
Analytic Provider Services (APS) Server Issues
How To Articles
Oracle Hyperion Essbase and EAS Master List
The Oracle EPM and BI Support Newsletter Current Edition (Document 1347131.1) is available; released quarterly it provides proactive support information on numerous product topics.
The following articles will assist in troubleshooting issues with Essbase and EAS.
EAS Server Issues
Document 1339633.1 Essbase Administration Services (EAS) Deployment is Failing on the Second Server in a Clustered Environment
Document 1083714.1 Unable to add Analytic Provider Services (APS) Server in Essbase Administration Services (EAS) Console. "Cannot connect to Analytic Server. Error: Analytic Server Error (1030008): NULL argument (4)
Document 888704.1 Error Connecting To Essbase Administration Services (EAS) Installed on a Windows 64-bit Server "EAS Server is not responding"
Document 1315512.1 Essbase Administration Services (EAS) Server Is Crashing Intermittently on a Unix Server
Document 1290761.1 Opening Small Outline in Essbase Administration Services (EAS) Console Returns Warning "EAS Server has -1695 MB available memory, and estimated memory needed to open the outline is 0 MB"
Document 948652.1 Error When Logging in to Essbase Administration Server (EAS) From the EAS Console "Could not connect Administration Server. Client and server are different versions."
EAS Console Issues
Document 1342779.1 Essbase Administration Services (EAS) v11.1.2.x: Unable to Change Essbase Database Properties, Save/Verify/Close/Help Buttons are Disabled
Document 1151474.1 Special Characters Are Not Shown Correctly in the Essbase Administration Services Console (EAS) Outline as Seen Previously Without Byte Order Mark (BOM) Encoding
Document 1142474.1 Calculation Scripts Submitted From Essbase Administration Services (EAS) Console Fail With Error: Server Returned Http Response Code: 500
Document 1157266.1 Opening Calc Script in Essbase Administration Services (EAS) or Query with Large SmartList Crashes Application
Document 1323193.1 Error."Analytical Services user [%s] Authentication Fails against the Shared Services@
Document 1317100.1 Essbase Administration Services (EAS) Console Does Not Remember the EAS Server Name in the Login Box
Document 972348.1 Java Web Start Error When Launching the Essbase Administration Services (EAS) Console Via a Web Browser "Unable to load resource: http://easserver:10080/easconsole/eas_client.
Document 1061868.1 Cannot Open Shared Services User Management Console from EAS Console
Document 1312810.1 Essbase Client and Essbase Administration Services (EAS) Console v11.1.1.3 Do Not Work On Windows 7
Document 1064352.1 Substitution Variables Do Not Display in Essbase Administration Services (EAS)
SQL Load Issues
Document 1202533.1 "Error 408 [DataDirect][ODBC SQL Server Driver][SQL Server]A constant expression was encountered in the ORDER BY list, position 1" When Trying To View Table Data In Essbase Integration Services Console
Document 1205065.1 SQL Retrieve in Essbase Administration Services (EAS) Dimension Build Clears Field Information and Does Not Allow Subsequent Validation
Essbase Issues
Document 1270220.1 Essbase is Hanging When Essbase Administration Services (EAS) is Used to Create an Application
Document 1062514.1 Cannot Use Function List to Create Essbase Filter in Essbase Administration Services (EAS) Console
Document 844320.1 EAS 9.3.1 Error message error: "109: MAXL API instance is not active"
Web Browser Issues
Document 1074209.1 Errors in eas.log When Launching Essbase Administration Services Console (EAS) via a Web Browser
Document 779329.1 "easconsole.jnlp" Error When Launching Essbase Administration Services (EAS) Console via a Web Browser
Document 1141766.1 Unable To Launch the Essbase Administration Services (EAS) Web Client v9.3.1.x From Internet Explorer 8 (IE8)
Document 1170773.1 Error When Launching Essbase Administration Services (EAS) Console v11.1.2 Via Web Browser "Unable to load resource: http://servername:80/easconsole/eas_client.jar "
Business Rules Issues
Document 1082284.1 Not Able to View the Business Rules in Essbase Administration Services Console: "Error (1051514) Essbase failed to get roles for users and groups for applications during refresh/login sync/user sync"
Document 1297976.1 Unable to see Business Rules Node in Essbase Administration Services (EAS)
Document 1328483.1 Error: "Error connecting to Essbase server EssbaseCluster-1" When Trying to Connect Business Rules to Essbase
Planning Issues
Document 1274440.1 Unable To See Planning Servers When Creating Business Rule In Essbase Administration Services EAS Console
Document 1233363.1 Unable To Select a Planning Outline "Error Connecting between The EAS Server and The Planning Server"
Document 1297825.1 War Files are Getting Deleted On Restart of Essbase Administration Services (EAS) on Planning Server
Analytic Provider Services (APS) Server
Document 1314669.1 Fail to Connect to Analytic Provider Service (APS) from Essbase Administration Services (EAS) Console in 11.1.2.0
Document 1083714.1 Unable to add Analytic Provider Services (APS) Server in Essbase Administration Services (EAS) Console. "Cannot connect to Analytic Server. Error: Analytic Server Error (1030008): NULL argument (4)
How To Articles
Document 968836.1 Increase the Java Heap Memory Size For Essbase Administration Services (EAS) on Unix Deployed with Weblogic 8.1
Document 1286018.1 Increase the Java Heap Size For Essbase Administration Services (EAS) v11.1.2.
Document 968961.1 How to Create a Successful Connection to SAP R/3 from Essbase Administration Services (EAS) for Essbase
Document 1136095.1 How to Pass the Value for the Substitution Variable in a MaxL Script and Display it with Quotes in Essbase Administration Services (EAS) Console
Document 751857.1 Set the Essbase Administration Services (EAS) Session Timeout Interval
Document 1338020.1 How To Change The Default Timeout Period For Essbase Administration Services (EAS) Sessions?
Document 974043.1 How To Set/Increase the Essbase Administration Services (EAS) Debug Level
Document 763070.1 Re-externalize Essbase Administration Services (EAS) Users
Lifetime support policy:
http://www.oracle.com/us/support/lifetime-support/index.html
EPM Certification/Compatibility Matrix:
http://www.oracle.com/technetwork/middleware/bi-foundation/hyperion-supported-platforms-085957.html
To discuss this information further with Oracle Experts and industry peers, we encourage you to review, join or start a discussion in the related Essbase Communities.
Oracle Essbase in communities.oracle.com
Essbase in forums.oracle.com
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