EPM Configurator Does Not Bring Up The Database Configuration Screen

EPM Configurator Does Not Bring Up The Database Configuration Screen [ID 1318185.1]
		Modified 13-MAY-2011     Type PROBLEM     Status PUBLISHED

In this Document
  Symptoms
  Cause
  Solution

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Applies to:

Hyperion Essbase - Version: 11.1.1.0.00 to 11.1.1.3.00   [Release: 11.1 to 11.1]
Generic Windows

Symptoms

When reconfiguring the Shared Services database, (in the case where the RDBMS password has changed), the database configuration screen does not come up.  

Cause

This is caused by using a different Windows userid using the configurator than the Windows userid that had initially installed/configured Shared Services.

Solution

To run the configuration with a different Windows userid, copy the .oracle.products file from the user folder who had installed Shared Services before to the new Windows userid.  For example:

Copy:

C:\Documents and Settings\<initial_user_id>\.oracle.products 

To:

C:\Documents and Settings\<new userid>\.oracle.products