HyS9FDMTaskManagerSrv

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Applies to:

Hyperion Financial Data Quality Management - Version: 7.0.0.0.00 and later   [Release: 7.0 and later ]
Information in this document applies to any platform.

Symptoms

When attempting to configure the Task Manager the following error occurs:

"Hyperion FDM Task Manager Configuration. Make sure the windows service named HyS9FDMTaskManagerSrv exists. If not, please reinstall the Task Manager"

Cause

Performing the installation on a Citrix or Terminal Services server without placing the server into install mode prior to performing the installation

Solution

1. Uninstall Financial Data Quality Management (FDM)
2. Place the server in install mode by launching add/remove programs via the control panel. This places the server into install mode 
3. Navigate to the FDM setup executable file
4. Launch the FDM install executable and proceed with the install as normal