Thursday, March 8, 2012

How to change the Shared Services Logging Level in 11.1.2



How to change the Shared Services Logging Level in 11.1.2 [ID 1158016.1]

 Modified 29-FEB-2012     Type HOWTO     Status PUBLISHED 

In this Document
  Goal
  Solution

Applies to:

Hyperion Essbase - Version: 11.1.2.0.00 to 11.1.2.0.00 - Release: 11.1 to 11.1
Hyperion BI+ - Version: 11.1.2.0.00 to 11.1.2.0.00   [Release: 11.1 to 11.1]
Hyperion Financial Management - Version: 11.1.2.0.00 to 11.1.2.0.00   [Release: 11.1 to 11.1]
Hyperion Planning - Version: 11.1.2.0.00 to 11.1.2.0.00   [Release: 11.1 to 11.1]
Information in this document applies to any platform.

Goal

Diagnostic logs are needed frequently to resolve customer issues.  By default the logging level is set to give a minimum set of detail to save on server disk space.  The logging level will often need to be change to a level to give more details to resolve a problem.

Solution

To resolve this take the following actions. 

Edit Oracle_Home\Middleware\user_projects\domain\domain_name\config\fmwconfig\servers\FoundationServices0\logging.xml

Find the following line
<logger name=”oracle.EPMCSS” level=”NOTIFICATION:32” useParentHandlers=”false”>

Change NOTIFICATION to any of the following logging levels:

Message TypeLevelDescription
INCIDENT_ERROR1A serious problem that may be caused by a bug in the product and that should be reported to Oracle Support.  Examples are errors from which you cannot recover or serious problems.
ERROR1A serious problem that requires immediate attention from the administrator and is not caused by a bug in the product.  An example is if Oracle Fusion Middleware cannot process a log file, but you can correct the problem by fixing the permissions on the document.
WARNING1A potential problem that should be reviewed by the administrator.
Examples are invalid parameter values or a specified file does not exist.
NOTIFICATION1A major lifecycle event such as the activation or deactivation of a primary sub-component or feature.  This is the default level for NOTIFICATION.
NOTIFICATION16A finer level of granularity for reporting normal events.
TRACE1Trace or debug information for events that are meaningful to administrators, such as public API entry or exit points.
TRACE16Detailed trace or debug information that can help Oracle Support diagnose problems with a particular subsystem.
TRACE32Very detailed trace or debug information that can help Oracle Support diagnose problems with a particular subsystem.

 
Save the logging.xml file and restart the service

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