Perform a Clean Uninstall of EPM 11.1.2 on Microsoft Windows

Perform a Clean Uninstall of EPM 11.1.2 on Microsoft Windows [ID 1140553.1]
		Modified 09-DEC-2011     Type HOWTO     Status PUBLISHED

In this Document
  Goal
  Solution

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Applies to:

Hyperion BI+ - Version: 11.1.2.0.00 and later   [Release: 11.1 and later ]
Information in this document applies to any platform.

Goal

Perform a clean uninstall of EPM 11.1.2.

Solution

The uninstall of EPM 11.1.2 is covered in the document "Oracle Hyperion Enterprise Performance Management System Installation and Configuration Guide" in Chapter 10 (page 219) "Uninstalling EPM system". This document can be accessed from the following link: http://download.oracle.com/docs/cd/E17236_01/nav/portal_1.htm.

The following steps will help:

• Stop all EPM (Hyperion and Oracle*) services.
• Follow the steps in Chapter 10 in the above document. Uninstall using the same user account who made the installation.

Note: EPM uninstaller only uninstalls Middleware_Home\EPMSystem11R1. It does not uninstall Middleware_Home items like WL (weblogic), OHS (Oracle HTTP Server), JDK, jRockit, oracle_common, modules. This is because Middleware_Home is shared with other products.
Uninstall the following only when no other use remains:

• Run WL uninstaller separately.
• Run OHS uninstaller separately.
• Run Oracle Application Developer uninstaller separately.

Post-uninstallation checks:

• After uninstalling, please check in the start-all programs whether the Hyperion programs/shortcuts have been removed.
• Check under Windows registry in HKEY_LOCAL_MACHINE > Software and HKEY_CURRENT_USER > Software whether the Brio > Hyperion > Oracle keys have been removed correctly.
• Also confirm deletion of the following environment variables:

• ARBORPATH
• EPM_ORACLE_HOME
• ESSBASEPATH
• HYPERION_HOME

As these were created when EPM was installed, they should be removed either by the uninstaller or they need to be removed manually.

Check the PATH variable and delete any portions that need to be removed.

Manually check the file system to see if any files or folders have been left behind. If any of these are left behind, they need to be removed manually.

• Ensure that <system drive>\Documents and Settings\<install_user>\.oracle.instance file has been deleted.
• Ensure that .oracle.products file in Middleware_Home\EPMSystem11R1 has been deleted.
• Remove any files left in your existing HYPERION_HOME, if you plan to re-use that location.
• Delete any BEA folder on the file system.
• Delete or rename installer records in C:\Program Files\common files\InstallShield\* if no other programs installed by this tool remain.
• C:\Program Files (x86)\Oracle\ or C:\Program Files\Oracle\inventory
• Clean up any remaining Hyperion-related files and directories under the user's install home or C:\Windows

Registry keys which should be deleted:

• HKEY_LOCAL_MACHINE\software\wow6432node\oracle\
• Delete any additional 'dds_proxy' settings in the registry.
• Delete any additional 'arborpath' entries in the registry.
• Delete any additional 'hyperion' entries in the registry.