How to Change Session Timeout in Financial Management

How to Change Session Timeout in Financial Management [ID 583878.1]
		Modified 06-JAN-2012     Type HOWTO     Status PUBLISHED

In this Document
  Goal
  Solution
     Increase timeout settings for web sessions on the HFM site 
  References

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Applies to:

Hyperion Financial Management - Version: 3.5.1.0.00 to 11.1.2.1.101 - Release: 3.5 to 11.1
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)

Goal

This article explains how to change web session timeout in Financial Management (HFM).

Solution

Increase timeout settings for web sessions on the HFM site 

In normal scenarios, increasing the session timeout might result in performance issues; as more "dead" sessions are kept open much longer, more processing power is wasted on them. To have long session timeouts is also (generally) considered bad practice from a security point of view.
Note that these timeouts are only enforced on idle sessions, i.e. when the user will not "click anything" for that amount of time. For this reason, they rarely need to be set to anything higher than 120 minutes.

The following instructions change the idle timeout from default 20 minutes to 30 minutes in Microsoft Internet Information Services 6 (IIS):

1. Go to Start > All Programs > Administrative Tools > Internet Information Services (IIS) Manager.
2. Expand the server node <ServerName> (local computer).
3. Right click on the application pool node.
4. Select Properties.
5. Select the Performance tab.
6. Change the Idle timeout value from 20 to 30 minutes.
7. Click Apply.
8. Click OK.
9. Expand the node Web Sites.
10. Right click on the 'HFM' web site.
11. Go to Properties > Home Directory tab > Configuration button > Options tab.
12. Change the Enable session state > Session timeout value from 20 to 30 minutes.
13. Click OK.
14. Click OK.
15. Test that the timeout is now the new value.

For information on how to modify Web Session Timeout for Financial Management 11.1.2 and later please see page 162 in the EPM Installation and Configuration Guide.

For information on how to change session timeout in Workspace please see Document 748586.1